What has Mondadori Retail achieved in 2023 and what are the plans for 2024? Carmine Perna, CEO, met virtually with colleagues from the head office and booksellers from all Mondadori stores to share data and future strategies. It was an opportunity to highlight the evolution that our retail division has experienced over the past year, recording its best performance since 2015.

At the heart of this growth are our bookstores throughout Italy, which play a fundamental role in the dissemination of culture thanks to the wide range of titles on offer, the cultural events organised and the expertise of the booksellers and librarians. The development of our bookstores, both direct and affiliated, demonstrates our ongoing commitment to improving and expanding our presence in the territory, offering an increasingly attentive service to our readers.

We will also continue to invest in improving the customer experience through an increasingly omni-channel approach aimed at more relevant, timely and personalised communication.